What happens if I don’t pass my inspection after my service is complete?

At Spruce, we understand that moving is stressful and the last thing we want you to worry about is a disappointing service. This is why we’ve got you covered with our Move Out Cleaning Guarantee. The Move Out Cleaning Guarantee means that if you are assessed any cleaning-related fees after a move-out cleaning, send the invoice our way. We’ll be happy to refund you for cleaning-related fees due to your service not being up to standard, excluding maintenance items and other areas our team is not equipped to handle. 

We leave the following specialized work to the appropriate experts: carpet cleaning, repair work, painting, appliance damage, electrical work, mold & mildew remediation, and any other items not typically booked through a housekeeper. Our team is insured for housekeeping and cleaning, so you’re covered for all of the work we do best.